Job offer: Operation Support Specialist @ IBM

Ak máte záujem stať sa zamestnancom IBM, prečítajte si nasledovnú pracovnú ponuku a ak sa vám zapáčila, pošlite mi email s kontaktnými údajmi a vaše CV v angličtine na mail@breadfan.sk. Prepošlem ich manažérovi a pokúsim sa vás pretlačiť na interview. Len sa ma nepýtajte na plat a podobné veci. Neviem. Všetko sa dozviete na pohovore.

Operation Support Specialist

Operations
• Take the ownership for all operation and technical issues within the department
• Support for manager and team leader in all aspects mainly security, IT and compliance issues
• Responsible for newcomers training
• Working with sensitive personal information (SPI) and sensitive business information (SBI)
• Provide / report metrics as required
• Proactively try to improve reporting system
• Responsible for purchase orders, communication with procurement team

• Business controls
• Responsible for company compliance testing
• Ensures all documentation exists, is in compliance with corporate instructions and IT standards, is current, validated and approved as necessary
• Focal point for business controls in within the department
• Responsible for updating team documents (processes, guidelines, distribution list…..)

• Technical focal point
• Focal point for testing and security
• Communication with IT teams, knowledge of server HW and SW necessary
• Account administrator in various project tools

Key skills and competencies required:
• Mandatory:
• Good data management and analysis skills, understanding the Business and ensuring the solutions offered meet customers’ needs
• strong focus on technical skills – able to understand and use features of MS Office, advanced skills in MS Excel
• Analytical and logical thinking
• Pro-activity and initiative, strong focus to client needs
• Taking ownership of issues/actions
• Attention to detail
• Strong ability to work to strict deadlines
• Ability to priorities and good time management/organization skills
• Independency – to work independently without expecting reminders
• Ability to work in young and dynamic team, understanding company organization
• Proactive team player & collaboration
• Good communication skills (spoken; written) with focus on ability to learn and Adopt to multicultural environment
• Fluent English
• Comply with all applicable corporate instructions and guidelines

Nice to have:
• Practical experience with Visual Basic / Macros in Excel
• HTML,CSS basic
• Knowledge of RPT and Webking tools
• MS project or any other project tools

Contract type: Regular (FTC)

Language skills:
English – fluent